Build a Better Tourism Business Foundations
You’re busy delivering great experiences, but the business still needs to be profitable, consistent, and able to run without you holding it all together.
If you want an end-to-end reset (profit clarity, stronger systems, better priorities, and less owner dependence), this program gives you the structure, tools and accountability to follow through, in a way that works with seasonality, small teams, and real-world operational pressure..
This is training and implementation support — we teach you and your team how to do this in-house.
What you will achieve
By the end of this program, you will have:
Clear priorities and a realistic growth plan (so you stop chasing 15 things at once)
Profit clarity — what’s driving margin, where it’s leaking, and what to fix first
A simple KPI dashboard + operating rhythm (weekly/monthly) that keeps you on track even in peak season
Core systems and role clarity so operations run smoother and decisions don’t always come back to you
Better delegation and team accountability (less bottleneck, less stress, fewer “can you just…?” moments)
A 90-day implementation plan that keeps momentum going after the program ends
Who it’s for
Ideal if you:
Feel like you’re constantly reacting — to weather, staffing, cancellations, seasonality, and last-minute demand
Want a business that doesn’t rely on you to make everything happen
Need a structured approach that covers both profit and operations (not just marketing, not just systems)
Want support and accountability so changes actually get implemented
Are ready to lead the business — not just run it
Not ideal if: you’re only looking for a quick marketing tweak or a done-for-you solution. This is an owner/leader program focused on building capability and consistency.
What we cover
1) Foundations (profit + focus)
Your business goals and priorities (aligned to capacity, seasonality and your current constraints)
Profit drivers, pricing confidence and margin improvement (without guessing)
Simple performance tracking — the KPIs that matter for your model
2) Structure (systems + roles)
Systems that reduce chaos (what to document first — and what can wait)
Role clarity and delegation (so the same issues don’t loop back to you)
Team rhythm and accountability (cadence, meetings, expectations and follow-through)
3) Implementation (make it stick)
Practical action each week you can complete alongside operations
Tools, templates and checklists to speed up execution
Support to embed changes so they stick beyond the program
What’s included
Weekly coaching sessions (program length as you choose)
Templates + tools, including: KPI tracker, prioritisation framework, systems checklists, role clarity tools
Your tailored 90-day plan (based on your goals, seasonality and capacity)
Implementation and accountability support to follow through week-to-week
Optional add-on line (if true):
Bring a key team member/manager into selected sessions to strengthen delegation and buy-in.
Course outline (example)
Week 1: Diagnose + priorities (what matters most right now)
Week 2: Profit drivers + pricing confidence
Week 3: Offer and delivery clarity (what you sell + how it runs)
Week 4: Systems and workflows (reduce chaos)
Week 5: Role clarity + delegation
Week 6: KPI dashboard + operating rhythm
Week 7: Team accountability + seasonal planning
Week 8: 90-day plan + embed strategy
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This is the all-in-one foundations program. If you already know your biggest priority (for example: you only want to improve direct bookings), a focused accelerator may be a faster start.
If you’re not sure what to tackle first, or you need the business to run better end-to-end, Foundations is usually the right move.
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Yes — the program is designed for real operations. We focus on the highest-leverage changes first and build a weekly rhythm that’s achievable even when it’s busy.
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No. This works for owner-operators, small teams, and multi-role managers. We build clarity and systems that match your current capacity.
Frequently Asked Questions
Ready to build a stronger, more profitable business — end to end?
We’ll help you simplify, prioritise, and implement — so the business performs without everything depending on you.